Important Member Information regarding COVID-19

As always, CIFCU’s focus remains dedicated to serving you, our members. Following the occupancy rules established by Cincinnati EPA and NIOSH management, however, CIFCU Offices may have different hours of operation due to the COVID-19 pandemic.

Main Office Lobby- closed until further notice

NIOSH Office Lobbies-closed until further notice                          

Did you know that most of our services are available online or by email and can be completed without ever stepping into the credit union office? Whether your applying for a loan, closing on a loan, opening a new account or just have a question, give us a call and one of the smiling faces of CIFCU will be happy to help!

Do you know all the ways to access & manage your CIFCU accounts? They include: Online Banking, Mobile Banking, Money Pass Surcharge-Free ATM’s, Alliance One Surcharge-Free ATM’s, Shared Branching, Apple Pay, Samsung Pay,  CU Talk Telephone Banking, Bill Pay, and mail. And as always, you can email us at or give us a call at 513-569-7878. If we cannot get to your call immediately, please leave a message and we’ll get back with you as soon as possible.

If you find yourself experiencing financial difficulty, please don’t hesitate to contact us by email at or give us a call at 513-569-7878.

Please also note that we’ve changed our mailing address. Please mail future payments or correspondence to: CIFCU, PO BOX 19629, Cincinnati, OH 45219

Click below for resources including tips for dealing with scams during these uneasy times:

Ohio Credit Union League

Federal Trade Commission