COVID-19 Update

Effective Monday, March 23, 2020-All CIFCU Offices are closed in response to government health-based directives regarding COVID-19.

We’re all feeling the effect of COVID-19 but to those members who are feeling the financial impact associated with layoffs, reduced work hours, and mandatory business closures, we want you to know that we are here for you. Please don’t hesitate to contact us if you find yourself experiencing financial difficulty. Send an email to or give us a call at 513-569-7878. If we are unable to answer your call immediately, please leave a message and we will call you back as soon as possible.

In an effort to help all members, we are:

  • temporarily suspending Non-Sufficient Funds (NSF) Fees
  • temporarily suspending Overdraft Transfer Fees (from shares)
  • temporarily waiving Late Loan Payment Fees
  • 0ffering COVID-19 Skip-A-Pay and waiving the processing fee
  • offering Visa Skip-A-Pay with no processing fee
  • offering COVID-19 HELOC Skip-A-Pay with no processing fee
  • offering COVID-19 LOC  to supplement income loss

Please also note that we’ve changed our mailing address. Please mail future payments or correspondence to: CIFCU, PO BOX 19629, Cincinnati, OH 45219