Assistance
CIFCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please call CIFCU’s Main Office for assistance at 513/569-7878. All products and services* available on this website are available at all CIFCU offices.
* The Medallion Signature Guarantee is normally only available at the Main Office.
Internet Privacy Statement
Information collected & stored automatically
Site management information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information which would identify you personally.
Information collected from e-mails and web forms
When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that e-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our web site. We may forward your e-mail to other employees who are better able to respond to your request. CIFCU may also use this information to help us do our work. We do not create individual profiles with the information your provide. CIFCU does not give, sell, or transfer personal information to third parties, unless required by law.
External Links
This site contains links to other sites. CIFCU is not responsible for the privacy practices or the content of such web sites.
Contact information
This site gives members the following options for changing and modifying information previously provided:
1. You can send an e-mail to info@cifcu.org
2. You can send a fax to (513) 569-7836
3. You can send mail to : CIFCU 26 West ML King Drive, G4 Cincinnati, OH 45220
4. You can call (513) 569-7878
Funds Availability Policy
This disclosure describes your ability to withdraw funds at the Cincinnati Interagency Federal Credit Union. It only applies to the availability of funds in transaction accounts. The credit union reserves the right to delay the availability of funds deposited to accounts that are not transaction accounts for periods longer than those disclosed in this policy. Please ask us if you have a question about which accounts are affected by this policy.
General Policy: Our policy is to make funds from your cash and check deposits available to you on the same business day that we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once they are available, you can withdraw the funds in cash and we will use the funds to pay checks that you have written. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. We have different deposit cut-off hours for different deposit locations. The earliest cut-off time that might apply is 1:00PM (or 12:15PM on Wednesdays, Main Office only). If you make a deposit before our cut-off hour on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after our cut-off hour or on a day we are not open, we will consider that the deposit was made on the next business day we are open. Our cut-off hours are available at the Credit Union.
Reservation of Right to Hold: In some cases, we will not make all of the funds that you deposit by check available to you on the same business day that we receive your deposit. Depending on the the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. However, the first $225.00 of your deposit will be available on the first business day after the day of your deposit. If we are not going to make all of the funds from your deposit available on the same business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the next business day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available.
Holds on Other Funds: If we cash a check for you that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it. If we accept for deposit a check that is drawn on another financial institution, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.
Longer Delays May Apply: We may delay your ability to withdraw funds deposited by check into your account an additonal number of days for these reasons:
- We believe a check you deposit will not be paid.
- You deposit checks totaling more than $5,525.00 on any one (1) day.
- You deposit a check that has been returned unpaid.
- You have overdrawn your account repeatedly in the last six (6) months.
- There is an emergency, such as failure of communications or computer equipment.
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.
Special Rules for New Accounts: If you are a new member, the following special rules will apply during the first thirty (30) days your account is open.
Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,525.00 of a day’s total deposits of cashier’s, teller’s, traveler’s, and federal, state, and local government checks will be available on the next business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess of $5,525.00 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,525.00 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the ninth business day after the day of your deposit.
To comply with the identity verification requirements of the Bank Secrecy Act (US Patriot Act of 2001), we may limit transactions to/from any accounts until identity verification of all applicable persons is completed. To accomplish this, we will ask you to present your driver’s license or other identifying government issued document (not including employee badges).
Deposits at Nonproprietary ATMs: Funds from any deposits (cash or checks) made at automated teller machines (ATMs) we do not own or operate will not be available until the fifth business day after the date of your deposit. This rule does not apply at ATMs that we own or operate. All ATMs that we own or operate are identified as our machines.
Foreign Checks: Checks drawn on financial institutions located outside the U.S. (foreign checks) cannot be processed the same as checks drawn n U.S. financial institutions. Foreign checks are exempt from the policies outlined in this disclosure. Generally, the availability of funds for deposits of foreign checks will be delayed from the time it takes us to collect the funds from the financial institutions upon which it is drawn.
Privacy Notice Disclosure
With Regard to Mortgage Products
The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (“SAFE Act”) was passed on July 30, 2008.
The SAFE Act is designed to enhance consumer protection and reduce fraud through the setting of minimum standards for the regulation and state-licensing of Mortgage Loan Originators (MLOs). It also requires the registration of all MLOs on the Nationwide Mortgage Licensing System and Registry (NMLS).
The SAFE Act requires that MLO applicants have demonstrated financial responsibility, character, and general fitness such as to command the confidence of the community and to warrant a determination that applicants will operate honestly, fairly, and effectively.
Each aproved MLO will carry a nationwide identification number known as a “unique identifier” which is assigned by the NMLS.
NMLS Consumer Access is a free service for consumers to confirm that the mortgage company or mortgage professional with whom they wish to conduct business is authorized to conduct mortgage business in their state. See www.nmlsconsumeraccess.org to verify MLOs by name or by unique identifier. The names and unique identifiers of CIFCU and its MLOs are posted in each of our offices.